| LDR | | 00000cam k2200205 a 4500 |
| 001 | | 000000010301 |
| 005 | | 20240702011813 |
| 008 | | 880106s1988 caua b 001 0 eng |
| 020 | |
▼a 1555420958 |
| 049 | |
▼a KIC
▼l 6262 |
| 090 | |
▼a 658.4
▼b Z66O |
| 100 | |
▼a Ziegenfuss, James T. |
| 245 | 0 |
▼a Organizational troubleshooters :
▼b resolving problems with customers and employees /
▼d James T. Ziegenfuss. |
| 260 | 0 |
▼a San Francisco:
▼b Jossey-Bass Publishers,
▼c 1988. |
| 300 | |
▼a 200 p. :
▼b ill. ;
▼c 23 cm. |
| 440 | 00 |
▼a The Jossey-Bass management series. |
| 650 | 0 |
▼a Problem solving |
| 650 | 0 |
▼a Management |
| 650 | 0 |
▼a Personnel management |
| 650 | 0 |
▼a Customer relations |
| 650 | 0 |
▼a Ombudsman |